Privacy Policy

Last updated: 2024

The www.matt-e.co.uk website is owned by matt-e, which is a data controller of your personal data. We have adopted this Privacy Policy, which determines how we process the information collected by www.matt-e.co.uk, and provides the reasons why we must collect certain personal data about you. Please read this Privacy Policy before using the website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal Information We Collect

When you visit www.matt-e.co.uk, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the site, we collect information about the individual pages or products you view, what websites or search terms referred you to the site, and how you interact with it. We refer to this automatically collected information as "Device Information."

We may also collect personal data you provide directly to us (including but not limited to name, address and contact details) during registration or when filling in a contact form.

Why Do We Process Your Data?

Our top priority is customer data security. We process only minimal user data — only as much as is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not aggregated in a way that would identify any particular user.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific individual. If you wish to use certain website features, receive our newsletter, or make an enquiry by filling in a form, you may provide personal data to us, such as your email address, name, telephone number and organisation. You can choose not to provide this information, but you may then be unable to use some features of the website. Users uncertain about what information is mandatory are welcome to contact us at info@matt-e.co.uk.

Your Rights

If you are a European resident, you have the following rights in relation to your personal data:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us using the details below.

Links to Other Websites

Our website may contain links to other websites not owned or controlled by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy statements when leaving our site.

Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect your personal data. However, no data transmission over the internet or wireless network can be guaranteed to be completely secure.

Legal Disclosure

We will disclose information we collect, use or receive if required or permitted by law — for example, to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Contact Us

If you have questions about this policy or wish to exercise your rights in relation to your personal data, please contact us:

Email: info@matt-e.co.uk

Sales & Technical: 01543 227290

Address: Unit 1 Langley Brook Business Park, Middleton, Tamworth, Staffordshire, B78 2BP